Who qualifies
| Situation | Refund |
|---|---|
| Plugin doesn't work on your WordPress install | ✓ Full refund |
| You change your mind within 7 days | ✓ Full refund |
| Duplicate purchase (paid twice by mistake) | ✓ Full refund |
| Request made after 7 days from purchase | Case by case |
| Plugin worked fine but you no longer need it | Case by case |
| Refund requested after actively using the plugin for weeks | Not eligible |
How to request a refund
- Email us at hello@bloggeniusai.com with the subject line "Refund Request"
- Include the email address you used to purchase and, if you have it, your license key (format:
BAI-XXXXXX-XXXXXX-...) - Briefly tell us what went wrong — this helps us improve the plugin
- We'll confirm the refund by email within 24 hours (usually much faster)
You do not need to send screenshots, prove the issue, or wait for a support ticket to be resolved. If you say it doesn't work and you're within 7 days, we refund you.
Processing time
Once we issue the refund through Stripe, it typically takes 5–10 business days to appear on your card or bank statement. This is controlled by your bank, not by us — we process it on our end immediately.
You'll receive a refund confirmation email as soon as we process it.
What happens to your license
When a refund is processed, your license key is automatically deactivated. If the plugin is still installed on a WordPress site, it will stop working at the next validation check (within 24 hours).
Monthly and yearly subscriptions
Blog Genius AI does not use recurring subscriptions — all plans are one-time payments (monthly, yearly, or lifetime). There is nothing to cancel. If you purchased a monthly plan and don't want to renew next month, simply don't renew — you won't be charged again automatically.
Contact
For refund requests or any billing questions, email hello@bloggeniusai.com. We reply within a few hours on weekdays.
Last updated: June 2025